Last Updated: [07/08/2023]
Welcome to Digital Solutions INC LTD. We appreciate your decision to utilize our services as a Global Influencer Marketing Agency. Our commitment to excellence and client satisfaction is unwavering, and this includes our approach to refunds. Please read the following refund policy carefully before making any payment.
1. General Refund Guidelines
- 1.1. If you are not fully satisfied with the services received, please contact our support team at +44 7451201940 or through our official website at https://digitalsolutionincltd.com to discuss your concerns. We always aim to resolve issues amicably and to the satisfaction of our clients.
- 1.2. The decision to grant a refund will be at the sole discretion of ADVANTAGETECH LIMITED based on the guidelines outlined in this policy.
2. Refund Eligibility
- 2.1. Refunds will only be considered for services that have been paid for and not yet rendered.
- 2.2. Refunds will not be provided for services that have already been delivered unless there is a clear failure on our part to meet the agreed-upon standards or deliverables.
- 2.3. Refunds are not applicable for minor discrepancies or subjective matters of taste.
3. Refund Process
- 3.1. All refund requests should be submitted in writing via email or letter, clearly stating the reasons for the request, and sent to our main office address: 63/66 Hatton Garden, Fifth Floor Suite 23, London, EC1N 8LE.
- 3.2. Once received, our team will review the request within 7 business days and respond with our decision or request further information.
- 3.3. If approved, refunds will be processed through the original method of payment within 14 business days.
4. Refund Amounts
- 4.1. The amount of refund will be prorated based on the work already performed, administrative costs, and any other relevant expenses incurred by Digital Solutions INC LTD.
- 4.2. Clients will be provided with a detailed breakdown of the calculated refund amount.
5. Service Cancellation
- 5.1. If you wish to cancel a service for which you have not yet been charged, please inform us immediately.
- 5.2. In the event of a service cancellation, any deposits or upfront payments may be forfeited, depending on the work already commenced or costs incurred.
6. Changes to Our Refund Policy
- 6.1. Digital Solutions INC LTD reserves the right to update or modify this Refund Policy at any time without prior notice. Any changes will be effective immediately upon posting the revised policy on our website.
- 6.2. Your continued business relationship with us after any changes signifies your acceptance of such changes. It remains the client’s responsibility to regularly check the website for the most current version of our refund policy.
Should you have any questions or concerns about this refund policy or any of our services, please feel free to contact us directly. We value your trust and aim to maintain a transparent and fair business relationship.
Digital Solutions INC LTD Team
https://digitalsolutionincltd.com
+44 7451201940
2nd Floor College House 17 King Edwards Road, RUISLIP, London, HA4 7AE.
